Office Equipment

If you’ve decided to lease a printer from a vendor and are formulating your contract, you will likely hear some iteration of this question at some point: “Would you like to have impressions included, and if so, how many?”  

It’s probable, if you’re like most customers, that you are unfamiliar with what impressions included mean in a contract or lease agreement and how important they are.    

This is precisely the reason we want to use our experience as a long-time local print vendor to help you understand what impressions included mean and why it’s critical to include the right amount in your contract.    

Because including the wrong number of impressions has financial consequences and could lead to a more stressful situation if an adequate solution is not found.  

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Office security is like a house, with its many potential points of intrusion.     

Although you may have ample security at the front door, you might unknowingly have left the back window open, which precipitated a break-in just when you thought you had all your bases covered.   

Your printer could be the back window that a hacker infiltrates, resulting in a network invasion that cripples business processes and potentially exposes sensitive data.     

This is even more of the case with printers over 5-10 years old, which we will discuss in this article.    

The hard part is over. You’ve found the right machine, have your order agreement and are ready to sign the Consulting Services and Verification form (CSV). 

What is the CSV form and why is it necessary?   

Below is a description of what the CSV form is, and a breakdown of each of the six sections included in the document.   

What Is the CSV Form?    

The CSV form is a one-page document you’ll receive at the time your order is placed that sets expectations and lays out responsibilities for the installation and training on your newly purchased machine.   

It’s a document that’s primary purpose is to verify important information that you need to know before the machine is delivered and installed in your workplace.    

There are a few notable documents that come with the purchase of a printer, and one of those will extensively lay out everything you need to know about your machine. 

It’s called the Customer Expectation and Installation Guide, and it is a crucial document to look over before delivery and installation day.     

What is the CEIG? Why is it important? Do I need to sign and send it back? 

These questions will be addressed in this blog, so you’re better informed on what role the CEIG plays in the pre-delivery process.     

It should be noted that in the case of this blog, CEIG applies specifically to Xerox machines, which we sell, and may not pertain to other models or brands of printers.    

It’s not easy to figure out which printer brand or model to go with if you don’t have a firm understanding of what you’re looking for in a machine.  

This is perhaps doubled in difficulty when talking about production printers, which is what we’ll be covering today.  

Production-style printers meet very specific needs, and the truth is, most consumers will not need to invest in one.   

As a long-time, local print vendor, we’ve gathered the requisite knowledge to know when a production-style machine is necessary and can adequately convey who would be a fit for one.    

We maintain platinum status as a Xerox Agent Channel and are experts in the company’s production product family, which includes the PrimeLink printers that will be the topic of discussion in this blog.