Supplies & Maintenance

It’s the start of 2023, and supply chain disruptions are still affecting businesses across the country. 

Our industry is not exempt; the shipment of printing supplies is still being delayed, which means the products you’re supposed to have delivered in a timely manner might be coming in later than usual.  

This means you need to be more attentive to the amount of supplies you have on hand. Relying solely on automatic shipments of toner, which is the only supply item that’s monitored for automatic shipment, will likely mean that you will be without your needed supplies as supply chains are still disrupted. 

Printing supplies are still taking up to 2-3 weeks to come in, when, during normal times, they would only take 3-5 days.  

But there’s something you can do about it right now to make sure that your supply shipments of toner are delivered on time. 

The workplace has become more technologically advanced with time, which has increased the efficiency of office technology in automating tasks that would customarily be completed manually.  

But there is a mechanism that print providers use to execute tasks like automatically shipping your toner at the right time or ensuring you have the latest firmware update for your device.  

It involves having your printers online, or in this case, connected to a cloud server from your print provider. 

Putting your office machines on a server so that service and supplies can be conducted remotely is becoming a priority for providers, and that means some of them are now charging fees for not having your printers online. 

What does this mean for you and how can you avoid getting charged a fee for not having your devices online? 

There are a few notable documents that come with the purchase of a printer, and one of those will extensively lay out everything you need to know about your machine. 

It’s called the Customer Expectation and Installation Guide, and it is a crucial document to look over before delivery and installation day.     

What is the CEIG? Why is it important? Do I need to sign and send it back? 

These questions will be addressed in this blog, so you’re better informed on what role the CEIG plays in the pre-delivery process.     

It should be noted that in the case of this blog, CEIG applies specifically to Xerox machines, which we sell, and may not pertain to other models or brands of printers.    

Have you ever looked at your monthly bank statement and realized there were extra costs you didn’t account for? 

Believe it or not, printing can be an excessive expense for your business that may not be on your radar.  

That’s why a feature like Xerox Standard Accounting is important to have for businesses who want to track their costs to make sure it aligns with their budget, and they aren’t overspending on basic functions like printing and copying.  

As a locally managed print vendor, we’ve dealt with the issue of print management firsthand and can provide expert-driven insight into how to use this feature to help maintain an efficient workplace.  

Xerox Standard Accounting is exclusively for Xerox machines, and since we deal with their printers and supplies directly, we’ve gained an expert’s knowledge of the feature and will be discussing it specifically today.  

Congratulations! 

If you’re reading this article, it’s likely that you’ve recently purchased a new copier or printer and are preparing for your installation date.  

You’ve chosen the machine that includes installation and setup, configured with all the accessories and features you want, you’ve signed all the paperwork, and now all that’s left is for a service technician to deliver and configure your device.  

If you’re new to this process, you might be feeling a bit confused or unsure of what to expect, especially if this is your first time having a printer installed for you.  

Now we’ve been selling printers for a long time (over 35 years to be exact), and we know what a smooth installation looks like.